Wireless Tour Guide Systems and Audioguides can enhance visitor experience and engagement through various technologies tailored for both group and individual tours.
Allow visitors to explore at their own pace, providing a more personalised and flexible experience with one of our systems.
Create a new revenue stream, with multilingual capabilities and consistent quality tours - A traditional style tour guide system or self guided Audioguides could be your newest upgrade to your museum, exhibition, or visitor attraction.
What are some of the benefits of having an audio guide system?
Enhanced Visitor Engagement - Audio guides create an emotional bond between visitors and the exhibits, making experiences more memorable and engaging. They can incorporate storytelling elements that resonate with diverse audiences.
Accessibility and Multilingual Options - Simple to use, hand-held audioguide will playback pre-recorded content when the listener selects a track number. The tracks may be grouped by language, topic or age group making attractions accessible to international visitors or for those who may have difficulty reading signs or using screens.
Consistent Quality Visits - Pre-recorded audio tours ensure that all visitors receive the same high-quality information and storytelling, maintaining consistency in the tour experience. Visitors can start, pause, and replay content as needed, diving deeper into areas of interest.
Improve Visitor Flow - An important feature of the audioguides is their long battery life - Lasting two months (100hrs of playback time) with normal usage! This means the audioguide does not need daily charging and handling by the staff, and visitors can self-serve the audioguides at the start of the visit hassle-free. Not needing a distribution staff translates to smooth visitor flow and enormous savings in operational costs!
Got a question? Give us a quick call - 01244 456899
Looking for a more interactive multimedia option to be able to run 'self-guided' tours? We have Audioguides available that are triggered by a point and click system that features impressive internal triggering of multi-language messages. These tablets are easy to put in place with any kind of video player!
Self Guided AudioGuides
A compact multimedia audioguide/tour-guide.
Hand held devices ('audioguide') with pre-recorded audio content are also popular where you may have many visitors that prefer a self-guided tour at their own pace or, where you make the audio tour available in several languages. Using an audioguide device, visitors may choose to listen via the built in loudspeaker on a handset or connect headphones (or a neck loop adaptor for hearing aid users). This is also a great way of managing peak visitor periods, where deploying guides for many groups would be impractical. Audioguides are affordable for even the smallest attraction - we have a client using just two audioguides for occasional visitors to a heritage building.
Some of our audio guide devices have dual function and can be used for self guided audio tours (playback) or, by listening to a live guide. This feature allows the tour guide to lead the tour party in person, talking directly to all the audioguide receivers. The tour guide may then choose to initiate the playback of the pre recorded content on all the audioguide receivers (this plays in each visitor's language) to add an extra dimension to regular guided tours. More about products...
Programming & Automation
Most systems are set up using a PC and system software and to upload recorded media to each device. Some also monitor the usage of the devices to help manage the content playback effectively and report on visitor statistics.
The tour visitor can select pre recorded audio content by dialling a number or they may be automatically triggered at trigger points like exhibits, paintings, doorways, or waypoints on an outdoor walk. This involves positioning a small device to trigger the playback on the visitor's audioguide - these may easily be hidden, so the visitor is unaware or, by using signage with a point-and-click function, allowing the visitor to control what they listen to. Technology for triggers includes infra-red (IR), radio frequency (RF) or RFID tags / badges.
See our available audio guide equipment here
Audio Recording Service & Storytelling Content
We can provide a full service option of recording all your audio clips. In our bespoke recording studio, we record the voice description clips with absolute clarity using only the best industry standard recording equipment like Sennheiser, DiGiCo, Sony and Apple MAC.
Our voiceover artists can invoke almost any era and accent to suit the requirements of the tour and we also can add ambient and atmospheric sounds to further enhance the visitor experience.
We can use binaural spatial audio to place sounds in 3D around the listener, creating an immersive layer on top of their real world surroundings. This places listeners within the story, and lets them hear soundscapes as if they are really happening in the space around them.
We’ll work with you and storyboard your requirements if necessary, to formulate a coherent, flowing script that will inform, entertain and add value to your tours. Should you need to provide multiple language channels, we’ll arrange professional translation of your scripts and voiceover artists.
It takes around one day per ten TourGuide information points (usually around 1-3 paragraphs) to record with many projects/tours averaging 20 information points.
Consider the visitor experience for all your guests; different levels of interest (artistic, historical, facts & figures); their age; first language; and how to include those with additional hearing and visual needs by creating an inclusive design for accessibility. We can help with this too through working with our specialist partners.
Talk to one of our team about your project.
Bring Your Own Device (BYOD)
Wi-fi hotspots that stream audio content directly to your visitors' smartphone or tablet are now another cost effective solution with options to personalise content via a downloadable App (Android and iPhone). The wi-fi hotspot is dedicated to the visitor guide system and doesn't require internet access.
Systems available include ListenEVERYWHERE.
